Regular On-board Service 客舱常规情境服务—— Boarding 登机

10 随堂测试

1、多选题:
‌How to greet passengers during boarding service?‏
选项:
A: Welcome abroad.
B: Welcome to the flight.
C: Welcome to Air China.
D: See you.
答案: 【 Welcome abroad.;
Welcome to the flight.;
Welcome to Air China.

2、判断题:
​(中译英)您的座位在机舱前部。‏​Your seat is in the rear of the cabin.‏
选项:
A: 正确
B: 错误
答案: 【 错误

3、判断题:
‍客舱登机服务中,对于头等舱的旅客,需要直接引导其入座。​
选项:
A: 正确
B: 错误
答案: 【 正确

11 随堂测验

1、多选题:
‌What information does FA need to get in case passengers lose their belongings?‎
选项:
A: Name 
B: Phone number 
C: Passport
D:  Everything about the missing luggage
答案: 【 Name ;
Phone number ;
 Everything about the missing luggage

2、多选题:
‏How to comfort passengers if they get things lost?‏
选项:
A: I 'm sorry to hear that. 
B: We will try our best to help you. 
C: Thank you very much. 
D: I don't know.
答案: 【 I 'm sorry to hear that. ;
We will try our best to help you. 

3、多选题:
‎如果旅客的物品可能在飞机上遗失,可以通过哪些方式帮助其寻找?​
选项:
A: 请机长联系地勤人员。
B: 机上广播。
C: 协助周边寻找。
D: 对机上旅客进行搜查。
答案: 【 机上广播。;
协助周边寻找。

测试一

1、单选题:
‏(中译英)您的座位在机舱后部。​
选项:
A: Your seat is in the front of the cabin.
B: Your seat is in the rear of the cabin.
C: Your seat is in the middle of the cabin.
D: Your seat number is 28C.
答案: 【 Your seat is in the rear of the cabin.

2、单选题:
‎下列物品,哪个不属于乘务员航前准备的必需品?‏
选项:
A:
B:
C:
D:
答案: 【 

3、多选题:
‏How to inform passengers that they’ve taken the wrong seat?‏
选项:
A: I will see if there is any vacant seat.
B: I’m afraid you may have taken a wrong seat.
C: Welcome to the flight.
D: I’m afraid you are in the wrong seat.
答案: 【 I’m afraid you may have taken a wrong seat.;
I’m afraid you are in the wrong seat.

4、多选题:
​我国四大航空公司的英文分别是?‍
选项:
A: Air China
B: China Eastern
C: China Southern
D: Hainan Airlines
答案: 【 Air China;
China Eastern;
China Southern;
Hainan Airlines

5、判断题:
​A blind man can sit at the emergency exit row.‎
选项:
A: 正确
B: 错误
答案: 【 错误

6、判断题:
Passengers can exchange seats without permission.‍
选项:
A: 正确
B: 错误
答案: 【 错误

Regular On-board Service 客舱常规情境服务—— Cruising 平飞中 (1)

10 随堂测验

1、单选题:
‍How to reply when the passengers press the call button?‎
选项:
A: What can I do for you?
B: Here you are.
C:  Nice to meet you.
D: Welcome aboard.
答案: 【 What can I do for you?

2、多选题:
‏What kind of entertainment will be provided on the plane?‏
选项:
A:  newspapers
B: magazines
C: music
D: video
答案: 【  newspapers;
magazines;
music;
video

3、判断题:
​(中译英)我们提供多种类型的音乐。We provide several kinds of music.‌
选项:
A: 正确
B: 错误
答案: 【 正确

11 随堂测验

1、单选题:
​如果需要请求乘务员帮助,应该按什么按钮?​
选项:
A: 阅读灯按钮
B: 椅背调节按钮
C: 通风口按钮
D: 呼唤铃按钮
答案: 【 呼唤铃按钮

2、判断题:
‍For flight safety, do not open the luggage compartment during turbulence.‍
选项:
A: 正确
B: 错误
答案: 【 正确

3、判断题:
‌When the seat belt sign turns on, the lavatory can not be used.‏
选项:
A: 正确
B: 错误
答案: 【 正确

测试三

1、单选题:
‍如果需要请求乘务员帮助,应该按什么按钮?​‍​
选项:
A: 阅读灯按钮
B: 椅背调节按钮
C: 通风口按钮
D: 呼唤铃按钮
答案: 【 呼唤铃按钮

2、单选题:
​You can use the              to choose the films you like during the flight.​
选项:
A: control
B: seat
C: headset
D: ear plugs
答案: 【 control

3、多选题:
‎What kind of entertainment will be provided on the plane?‌
选项:
A: newspapers
B:  magazines
C: music
D: video
答案: 【 newspapers;
 magazines;
music;
video

4、多选题:
‍For flight safety, do not open the luggage compartment above your head during:‏
选项:
A: turbulence
B: taxiing
C: take-off
D: descending
E: landing
答案: 【 turbulence;
taxiing;
take-off;
descending;
landing

5、判断题:
‏旅客在飞机上可选的娱乐方式较为单一。‌
选项:
A: 正确
B: 错误
答案: 【 正确

6、判断题:
‏飞机关门之后,只要有需要,就可以再次开舱门。‍
选项:
A: 正确
B: 错误
答案: 【 错误

Regular On-board Service 客舱常规情境服务—— Cruising 平飞中 (2)

7. Task 11 随堂测试

1、判断题:
​通常在旅客吃主菜时根据旅客的要求提供酒水,雪碧、可乐、果汁、水、茶和咖啡属于常见饮品。‌
选项:
A: 正确
B: 错误
答案: 【 正确

7. Task 12 随堂测验

1、多选题:
​亚洲素食餐通常不包含:‏
选项:
A: 肉
B: 海鲜
C: 蔬菜
D: 鸡蛋
答案: 【 肉;
海鲜

测试四

1、单选题:
‎What would you like to drink?‌
选项:
A: Rice.
B: Noodles.
C: Apple.
D: Bread.
E: Tea.
F: Coffee.
答案: 【 Tea.;
Coffee.

2、单选题:
‎请问“BBML”代码指的是哪种餐食?‏
选项:
A: 印度餐
B: 犹太餐
C: 婴儿餐
D: 儿童餐
答案: 【 婴儿餐

3、多选题:
‍以下属于特殊餐饮的是:‎
选项:
A: 儿童餐。
B: 宗教餐。
C: 保健餐。
D: 素食餐。
答案: 【 儿童餐。;
宗教餐。;
保健餐。;
素食餐。

4、多选题:
​机上的基本饮品有:‌
选项:
A: 果汁
B: 酒类
C: 茶
D: 咖啡
E: 软饮料
答案: 【 果汁;
酒类;
茶;
咖啡;
软饮料

5、判断题:
‏飞机上首选的饮料是天然矿泉水。‍
选项:
A: 正确
B: 错误
答案: 【 正

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