Lecture One Mastering interpersonal communication skills

第一讲单元测验

1、单选题:
When someone is trying to engage you in conversation, what need you do to give an active response?‎‎‍‎‍‎
选项:
A: Finish the task as quickly as possible.
B: Turn around and face the person.
C: Shoulder the duty as if it is yours.
D: Make yourself look different.
答案: 【 Turn around and face the person.

2、单选题:
Because of the background noise or distractions, what should we do to make us concentrated on the on-going conversation with the other person?​​​
选项:
A: Pay less attention to what is happening around than we usually do.
B: Move to a quiet or soundproofed place to finish the talk.
C: Have more eye contact with the person being engaged with.
D: Speak louder enough to make each other heard clearly.
答案: 【 Have more eye contact with the person being engaged with.

3、单选题:
All of following questions are open-ended ones EXCEPT ________.‎​‎
选项:
A: Sorry for my boldness, do you go for the right wing?
B: For what purpose do you think the ban has been issued?
C: Can you tell me why the shipping channel gets frozen?
D: Maggie, how do you like the rise of mobile payment?
答案: 【 Sorry for my boldness, do you go for the right wing?

4、单选题:
​What is the best reason why to use incentives can’t always change people’s minds?​​​
选项:
A: Because forcing to change can’t produce the desirable outcome.
B: Because adverse people are often too resistant to be encouraged.
C: Because making a change doesn’t guarantee a bright future at all.
D: Because individuals are driven by different motives to succeed.
答案: 【 Because individuals are driven by different motives to succeed.

5、单选题:
‌Which of the following statements best explains why people are inclined to ask “How does this affect me?” and “What does this mean for me?” when they are told something?​
选项:
A: People lack active listening skills in communication.
B: People refuse excessive information in communication.
C: People concern self-related issues in communication.
D: People require complete truth in communication.
答案: 【 People concern self-related issues in communication.

6、单选题:
‌Which of the following ways serves as a BAD example of attention grabber that a teacher uses to quiet a noisy classroom?‌
选项:
A: Teacher says: “Boys and girls, may I have your attention please?”
B: Teacher says: “Surf’s up.” Students respond: “Shhhh!”
C: Teacher says: “When I say ‘peace’, you say ‘quiet’. Peace…”
D: Teacher says: “Jazz hands.” Students stop everything and do jaz

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