MOOC 职场交流英语（林秋明）(广西大学)1453207209 最新慕课完整章节测试答案

第五讲单元测验

1、单选题：
When someone is trying to engage you in conversation, what need you do to give an active response?‌‌‏‌‏‌
选项：
A: Finish the task as quickly as possible.
B: Turn around and face the person.
C: Shoulder the duty as if it is yours.
D: Make yourself look different.
答案: 【 Turn around and face the person.】

2、单选题：
Because of the background noise or distractions, what should we do to make us concentrated on the on-going conversation with the other person?‏‍‏
选项：
A: Pay less attention to what is happening around than we usually do.
B: Move to a quiet or soundproofed place to finish the talk.
C: Have more eye contact with the person being engaged with.
D: Speak louder enough to make each other heard clearly.
答案: 【 Have more eye contact with the person being engaged with.】

3、单选题：
All of following questions are open-ended ones EXCEPT ________.‏‏‏
选项：
A: Sorry for my boldness, do you go for the right wing?
B: For what purpose do you think the ban has been issued?
C: Can you tell me why the shipping channel gets frozen?
D: Maggie, how do you like the rise of mobile payment?
答案: 【 Sorry for my boldness, do you go for the right wing?】

4、单选题：
​What is the best reason why to use incentives can’t always change people’s minds?‏​‏
选项：
A: Because forcing to change can’t produce the desirable outcome.
B: Because adverse people are often too resistant to be encouraged.
C: Because making a change doesn’t guarantee a bright future at all.
D: Because individuals are driven by different motives to succeed.
答案: 【 Because individuals are driven by different motives to succeed.】

5、单选题：
‍Which of the following statements best explains why people are inclined to ask “How does this affect me?” and “What does this mean for me?” when they are told something?‏
选项：
A: People lack active listening skills in communication.
B: People refuse excessive information in communication.
C: People concern self-related issues in communication.
D: People require complete truth in communication.
答案: 【 People concern self-related issues in communication.】

6、单选题：
​Which of the following ways serves as a BAD example of attention grabber that a teacher uses to quiet a noisy classroom?‏
选项：
A: Teacher says: “Boys and girls, may I have your attention please?”
B: Teacher says: “Surf’s up.” Students respond: “Shhhh!”
C: Teacher says: “When I say ‘peace’, you say ‘quiet’. Peace…”
D: Teacher says: “Jazz hands.” Students stop everything and do jazz hands.
答案: 【 Teacher says: “Boys and girls, may I have your attention please?”】

7、单选题：
‏The reason why we often say “the way I see it” or “in my experience” in communication is to ________.‌‏‌‏‌‏‌
选项：
A: stress what is going to be said is original
B: point out the mistakes in the listener’s words
C: contrast two different ideas or to differ one from another
D: raise a different opinion without offending the listener
答案: 【 raise a different opinion without offending the listener】

8、单选题：
‍What is suggested being done to build up rapport or good relationship in a team?‌‍‌
选项：
A: Sharing personal true stories with the others in real life.
B: Giving great pressure to everyone on the team.
C: Holding more team meetings to discuss work.
D: Encouraging everyone to communicate through the Internet.
答案: 【 Sharing personal true stories with the others in real life.】

9、多选题：
‍Which of the following behaviors are thought positive in terms of facilitating good communication?‌‍‌
选项：
A: Avoiding jumping to conclusions before understanding what the other people are talking about.
B: Imposing your thoughts or feelings on the other people if they misunderstand you.
C: Assuming you understand what happened to the other people and what their feeling was.
D: Trying to figure out what the other people really think by asking about their opinions.
答案: 【 Avoiding jumping to conclusions before understanding what the other people are talking about.;
Trying to figure out what the other people really think by asking about their opinions.】

10、多选题：
Which of the following techniques can be applied to dealing with the potential positives and negatives that changes may bring to people?‌‌‌
选项：
A: Writing down a matrix to specify an issue.
B: Relating the matrix to personal objectives.
C: Specifying the distinction between different perspectives.
D: Figuring out pains and gains to undergo the change.
答案: 【 Writing down a matrix to specify an issue.;
Relating the matrix to personal objectives.;
Specifying the distinction between different perspectives.;
Figuring out pains and gains to undergo the change.】

11、多选题：
What are thought to contribute to someone’s listening?‏‏‏​‏
选项：
A: One’s own judgments.
B: One’s own perspectives.
C: One’s own languages.
D: One’s own imaginations.
答案: 【 One’s own judgments.;
One’s own perspectives. 】

12、多选题：
Under what circumstances would people like to listen with more effort according to lesson eight?‌‏‌
选项：
A: People would like to listen to fictional novels.
B: People would like to listen to attention grabbers.
C: People would like to listen for sharing agreements.
D: People would like to listen for protecting rightness.
答案: 【 People would like to listen to attention grabbers.;
People would like to listen for sharing agreements.;
People would like to listen for protecting rightness.】

13、多选题：
If you are in a regular team meeting whose purpose is to know each other personally, what topics can be chosen?‍‏‍
选项：
A: Family.
B: Need of help.
C: Project plan.
D: Childhood.
答案: 【 Family.;
Need of help.;
Childhood.】

14、判断题：
​In order to engage with the other individual who wants a talk, good communicators would like to stop to continue with the task they’ve already been doing.‏
选项：
A: 正确
B: 错误
答案: 【 错误】

15、判断题：
‎Closed questions are less powerful than open-ended questions in keeping a conversation flowing.​
选项：
A: 正确
B: 错误
答案: 【 错误】

16、判断题：
‌An antagonistic sentence or utterance sounds offensive, impolite, unacceptable to the listener and it often leads to unnecessary conflicts or confrontations.‌
选项：
A: 正确
B: 错误
答案: 【 正确】

17、判断题：
‍The reason why people don’t think the negatives are really negative is that individuals use different criteria to evaluate things or they view the world from their own angle.‍
选项：
A: 正确
B: 错误
答案: 【 正确】

18、判断题：
‍Most people concern more on what they say is going to be listened to than paying more attention to what they are going to say.‌
选项：
A: 正确
B: 错误
答案: 【 错误】

19、判断题：
‍People are inclined to regard their own way to view the world as the only acceptable way or the true way. Therefore, they are more likely to approve the words spoken in the same way with theirs.​
选项：
A: 正确
B: 错误
答案: 【 正确】

20、判断题：
‏It is avoidable for authoritative people to protect their rightness in some area of life. Many of the challenges they are faced with should be neglected in a way.‍
选项：
A: 正确
B: 错误
答案: 【 错误】

第四讲单元测验

1、单选题：
In general, who is responsible for writing down or recording specifics about what was discussed, and reporting how the meeting was conducted?‎‎‎‌‎
选项：
A: The chairman.
B: Every attendee.
C: Some volunteer.
D: The secretary.
答案: 【 The secretary.】

2、单选题：
What is suggested to do if you have no idea how to begin creating the minutes?‎‎‎‏‎
选项：
A: Search for a model on the Internet.
B: Turn to a cyber consultant for help.
C: Follow a manual on the Web to facilitate the task.
D: Register for an online training course to learn the skills.
答案: 【 Search for a model on the Internet.】

3、单选题：
Why should the meeting minutes be stored or even archived with other important corporate files?‏‏‏‏‏
选项：
A: Because they will be inspected by the government in the future.
B: Because they will be destroyed by the administrator some day.
C: Because they will be used to protect the organization’s rights and interests.
D: Because they will be treated as confidential according to business laws.
答案: 【 Because they will be used to protect the organization’s rights and interests.】

4、单选题：
‌What is the funcion of a meeting minute to a corporate?‌
选项：
A: It is a business letter to all employees.
B: It is like an institutional memory. 
C: It functions as a rule in a corporate. 
D: It is a record of what a corporate has achieved.
答案: 【 It is like an institutional memory. 】

5、单选题：
‍Which of the following action is NOT correct?‎
选项：
A: A note taker may choose a template from the internet for a meeting minute.
B: A note taker should note down who is late for the meeting and who leaves earlier. 
C: A note taker should write down the date and location of the meeting. 
D: A note taker should record the numbers of those who agree or disagree only in a voting. 
答案: 【 A note taker should record the numbers of those who agree or disagree only in a voting. 】

6、多选题：
What opposite things below should be included in meeting minutes?‍​‍
选项：
A: Who attended the meeting and who did not.
B: What agenda items have been covered and what have not.
C: What have been said and what have not.
D: Who voted to agree or disagree and who did not.
答案: 【 Who attended the meeting and who did not.;
What agenda items have been covered and what have not.;
Who voted to agree or disagree and who did not.】

7、多选题：
When should meeting members review the decisions, assignments and action items, etc. in an ongoing series of meetings?​​​
选项：
A: At the beginning of the first meeting.
B: At the end of the meeting being held.
C: At the beginning of the next meeting.
D: At the end of the last meeting.
答案: 【 At the end of the meeting being held.;
At the beginning of the next meeting.】

8、多选题：
‍A meeting minute is a written or recorded document of ________. ‍
选项：
A: what was done. 
B: what decision was made. 
C: what action will be taken. 
D: what was talked about.
答案: 【 what was done. ;
what decision was made. ;
what action will be taken. ;
what was talked about.】

9、判断题：
‏For an inexperienced person who is asked to take meeting minutes, he/she needs to put down whatever has been said.‌
选项：
A: 正确
B: 错误
答案: 【 错误】

10、判断题：
​Such details as timing, venue and number of attendees are the content of the meeting discussion, rather than the information relevant to conduction.‏
选项：
A: 正确
B: 错误
答案: 【 错误】

11、判断题：
‏While documenting the meeting discussion, we should record what has been said except for who said it.‌
选项：
A: 正确
B: 错误
答案: 【 正确】

12、判断题：
‍It has been a convention to send the parties concerned an email of the meeting minutes beyond one working day.‏
选项：
A: 正确
B: 错误
答案: 【 错误】

13、判断题：
‍Names should be attached to all the speakers in general discussion. ‌
选项：
A: 正确
B: 错误
答案: 【 错误】

第一讲单元测验-

1、单选题：
‌What language is the word résumé originated from?‍
选项：
A: Old English.
B: Latin.
C: Spanish.
D: French.
答案: 【 French.】

2、单选题：
​Which of the following is NOT one of the three types of résumés?‌
选项：
A: The functional résumé.
B: The structural résumé.
C: The hybrid résumé.
D: The chronological résumé.
答案: 【 The structural résumé.】

3、单选题：
‍When writing Chinese family nam