MOOC 饭店情景英语(常州工业职业技术学院)1002440001 最新慕课完整章节测试答案
Part 1 Introduction to Hotel
文章目录
Get to Know Hotels (单元测验)
1、单选题：
A hotel with parking facilities and other services for motorists, and usually has a parking area for motor vehicles.
选项：
A: Motel
B: Congress Hotel
C: Healthy Spa
D: Resort Hotel
答案: 【 Motel】
2、单选题：
Normally situated in the town center.A business hotel is a hotel that specifically caters to the needs of business customers. It usually has larger business facilities, and more conference rooms and function rooms than a hotel designed for tourists.
选项：
A: Airport Hotel
B: Motel
C: Commercial Hotel
D: Youth Hostel
答案: 【 Commercial Hotel 】
3、单选题：
Usually situated at a tourist resort, by the sea or in the mountains. The hotel caters to the needs of people on holiday who stay for a longer period.
选项：
A: Inn
B: Resort Hotel
C: Holiday Village
D: Commercial Hotel
答案: 【 Resort Hotel】
4、单选题：
Situated near an airport. The hotel cater to the needs of airline staff and people traveling by air who only stay for one night.
选项：
A: Airport Hotel
B: Healthy Spa
C: Youth Hostel
D: Motel
答案: 【 Airport Hotel】
5、单选题：
A hotel with meeting and exhibition facilities, audio-visual equipment and banquet rooms for large and small groups.
选项：
A: Airport Hotel
B: Inn
C: Healthy Spa
D: Congress Hotel
答案: 【 Congress Hotel】
6、单选题：
A hotel offering medical treatment, physical exercise and other recreational facilities.
选项：
A: Healthy Spa
B: Resort Hotel
C: Commercial Hotel
D: Youth Hostel
答案: 【 Healthy Spa】
7、单选题：
A number of small individual cottages or small houses normally with cooking facilities.
选项：
A: Inn
B: Motel
C: Holiday Village
D: Airport Hotel
答案: 【 Holiday Village 】
8、单选题：
Popular among the young travelers. This hotel usually provide budget-oriented, sociable accommodation where guests can rent a bed, in a dormitory and share a bathroom, lounge and sometimes a kitchen.
选项：
A: Inn
B: Youth Hostel
C: Healthy Spa
D: Commercial Hotel
答案: 【 Youth Hostel 】
9、单选题：
Inns are generally establishments or buildings where travelers can seek lodging and, usually, food and drink. They are typically located in the country or along a highway.
选项：
A: Resort Hotel
B: Motel
C: Airport Hotel
D: Inn
答案: 【 Inn 】
10、单选题：
What does "a home away from home"mean?
选项：
A: 家外之家
B: 游泳池
C: 招待所
D: 班车
答案: 【 家外之家】
11、单选题：
swmming pool
选项：
A: 班车
B: 汽车旅馆
C: 游泳池
D: 招待所
答案: 【 游泳池】
12、单选题：
What does "room service"mean?
选项：
A: 客房服务
B: 房内用餐服务
C: 托婴服务
D: 做晚床服务
答案: 【 房内用餐服务】
13、填空题：
Please translate the following sentences:不同的酒店满足不同客人的需要。_______________________________________________
答案: 【 meet the needs of】
14、填空题：
Please translate the following sentences:我们酒店是一个度假型酒店。_______________________________________________
答案: 【 a Resort Hotel】
15、填空题：
Please translate the following sentences:我们酒店是一个五星级酒店。_______________________________________________
答案: 【 a five-star hotel】
16、填空题：
Please translate the following sentences:我们酒店提供24小时的房内送餐服务。_______________________________________________
答案: 【 24-hour room service】
17、填空题：
Please translate the following sentences:您想住什么样的酒店？_______________________________________________
答案: 【 What kind of hotel】
18、填空题：
Please translate the following sentences:我觉得这家酒店适合您。_______________________________________________
答案: 【 suit you】
19、填空题：
Please translate the following sentences:酒店可以俯瞰湖面的美景。_______________________________________________
答案: 【 enjoys the great view of】
20、填空题：
Please translate the following sentences:我们酒店有舞蹈、现场表演及夜总会。_______________________________________________
答案: 【 dancing, floor shows and a nightclub】
Part 2 The Front Office
4. Check-in（单元测试）
1、单选题：
The public entrance area of the hotel, which
usually contains sitting, writing and reading areas, as well as access to other
parts of the hotel.
选项：
A: lobby
B: receptionist
C: passport
D: brochure
答案: 【 lobby】
2、单选题：
An informative paper document (often also used for
hotel advertising), that can be folded into a flyer, pamphlet or leaflet. They are advertising pieces mainly used to introduce the products or
services of the hotel to their guests.
选项：
A: lobby
B: visa
C: reception desk
D: brochure
答案: 【 brochure】
3、单选题：
The part of the front desk that is used to sign in
or register the guests of the hotel.
选项：
A: reception desk
B: lobby
C: bellman
D: passport
答案: 【 reception desk】
4、单选题：
a
clerk who works at Front Desk in a hotel to receive or greet any visitors,
guests and answer telephone calls.
选项：
A: receptionist
B: bellman
C: passport
D: brochure
答案: 【 receptionist 】
5、单选题：
A form created for filling by guests online or at
the front desk with their personal information such as name, birthday,
occupation, phone number, home address, etc.
选项：
A: ID card
B: bellhop
C: passport
D: registration form
答案: 【 registration form】
6、单选题：
A travel document, usually issued by
a country's government for the purpose of international travel. It contains the
holder's name, place and date of birth, photograph, signature, and other
identifying information.
选项：
A: ID card
B: visa
C: receptionist
D: passport
答案: 【 passport】
7、单选题：
It is usually called an identity card (IC or ID card). It issued in the form of a small, mostly standard-sized card, which usually includes full name, a portrait photo, age, birth date, address, an identification number, etc.
选项：
A: passport
B: ID card
C: visa
D: registration form
答案: 【 ID card】
8、单选题：
a list of names waiting for check-in.
选项：
A: passport
B: brochure
C: ID card
D: waiting list
答案: 【 waiting list】
9、单选题：
It is a handwritten of guest's name as a proof of identity.
选项：
A: signature
B: room card
C: ID card
D: room card
答案: 【 signature】
10、单选题：
a written acknowledgment from
hotel that payment has been received.
选项：
A: waiting list
B: passport
C: receipt
D: coupon
答案: 【 receipt】
11、单选题：
also called “keycards”, which is frequently used in hotels as an alternative to mechanical keys.
选项：
A: room card
B: receipt
C: coupon
D: room service
答案: 【 room card】
12、单选题：
a ticket to have breakfast in hotel, purchased by guests when check in.
选项：
A: receipt
B: breakfast coupon
C: brochure
D: lobby
答案: 【 breakfast coupon 】
13、多选题：
Which sentence means"我们没有空房间。”
选项：
A: We have no vacant rooms for you.
B: All the rooms are booked up.
C: There are no rooms available.
D: There are rooms.
答案: 【 We have no vacant rooms for you.;
All the rooms are booked up.;
There are no rooms available.】
14、多选题：
When check-in, how can a guest pay for the room?
选项：
A: In cash
B: By credit card
C: By traveler's check
D: By Alipay
E: By WeChat Pay
答案: 【 In cash;
By credit card;
By traveler's check;
By Alipay;
By WeChat Pay】
15、填空题：
小册子， 手册
答案: 【 brochure】
16、填空题：
大厅
答案: 【 lobby】
17、填空题：
国籍
答案: 【 nationality】
18、填空题：
护照
答案: 【 passport】
19、填空题：
收据
答案: 【 receipt】
20、填空题：
接待员
答案: 【 receptionist】
21、填空题：
登记表
答案: 【 registration form】
22、填空题：
房间号码
答案: 【 room number】
23、填空题：
空房
答案: 【 vacant room】
24、填空题：
book up
答案: 【 订光了，没有剩余的】
25、填空题：
候房名单
答案: 【 waiting list】
26、填空题：
签证
答案: 【 visa】
5 At the information desk
1、单选题：
an office in the hotel where people can go to retrieve lost articles
that may have been found by others
选项：
A: Lost and Found
B: arts and crafts store
C: jewelry store
D: Beijing Opera
答案: 【 Lost and Found】
2、单选题：
center of the city
选项：
A: Chinese massage
B: theater center
C: parcel
D: downtown
答案: 【 downtown】
3、单选题：
a form of
traditional Chinese theatre which combines music, vocal performance, mime,
dance, and acrobatics.
选项：
A: museum
B: Beijing Opera
C: downtown
D: parcel
答案: 【 Beijing Opera 】
4、单选题：
a package sent through the mail or
package delivery
选项：
A: parcel
B: jewelry
C: snack street
D: downtown
答案: 【 parcel】
5、单选题：
a street where traditional restaurants or food
stands serving local food or local cuisine.
选项：
A: acrobatics
B: theater center
C: Chinese massage
D: snack street
答案: 【 snack street】
6、单选题：
a store selling the decorative things made by hand or by simple tools. Also called handicraft to handmade.
选项：
A: arts and crafts store
B: Chinese traditional medicine store
C: Beijing Opera
D: downtown
答案: 【 arts and crafts store】
7、单选题：
Massage involves working and acting on the body
with pressure. It can be applied with the hands, fingers, elbows, knees, feet
and so on which can make you feel
relaxed.
选项：
A: jewelry store
B: Chinese massage
C: theater center
D: parcel
答案: 【 Chinese massage】
8、单选题：
a store selling the medicine including various forms of Chinese herbs.
选项：
A: Chinese traditional medicine store
B: Chinese massage
C: Beijing Opera
D: Chinese cuisine
答案: 【 Chinese traditional medicine store】
9、单选题：
a retail store that specializes
in selling jewelry and watches.
选项：
A: jewelry store
B: museum
C: Beijing Opera
D: parcel
答案: 【 jewelry store】
10、单选题：
a performance of balance and motor coordination. It can be found in many
of the performing arts, and martial arts.
选项：
A: museum
B: acrobatics
C: Beijing Opera
D: downtown
答案: 【 acrobatics】
11、单选题：
a place that cares for a collection of artifacts
and other objects of artistic, cultural, historical, or scientific importance
and exhibits to the public.
选项：
A: museum
B: parcel
C: downtown
D: Lost and Found
答案: 【 museum】
12、单选题：
a place where presents plays or performance on the
stag to the audience.
选项：
A: museum
B: theater center
C: Chinese massage
D: snack street
答案: 【 theater center】
13、单选题：
Which word means"便宜的“
选项：
A: cheap
B: dear
C: expensive
D: valuable
答案: 【 cheap】
14、填空题：
很遗憾听到这件事。I’m really _ to hear that.
答案: 【 sorry】
15、填空题：
您还记得最后一次见到钱包是什么时候吗？ Do you remember you had your wallet?
答案: 【 the last time】
16、填空题：
请问您可以描述一下您的表吗？Could you your watch?
答案: 【 give me some information about/ describe】
17、填空题：
向左转
答案: 【 turn left】
18、填空题：
您的行李是什么牌子的、什么颜色的？What’s the make of your luggage and is it?
答案: 【 what color】
19、填空题：
我们会尽快帮您寻找。We will help you .
答案: 【 find it immediately】
20、填空题：
我建议您打出租车。I suggest you .
答案: 【 take a taxi】
21、填空题：
您可以乘坐550公交车在中心站 (Center Station)下车，然后往前走大概5分钟,你就能看到超市了。You can take bus No. 550 and get down at Center Station. Then, about 5 minutes, and you will find the supermarket.
答案: 【 walk ahead】
22、填空题：
请问您要给他留言吗？Would you like to for him?
答案: 【 leave a message】
23、填空题：
她一回来我们就告诉他。We’ll tell her she comes back.
答案: 【 as soon as】
24、填空题：
开车接某人
答案: 【 pick...up】
25、填空题：
metro station
答案: 【 地铁站】
6. Check-out
1、单选题：
a person who handles the cash register at hotel.
选项：
A: cashier
B: POS machine
C: credit card
D: Visa
答案: 【 cashier】
2、单选题：
a written order for a bank to pay a specified amount from deposited funds.
选项：
A: check
B: credit card
C: Visa
D: cash
答案: 【 check】
3、单选题：
money in the physical form of currency, such as banknotes and coins.
选项：
A: ATM
B: cashier
C: deposit
D: cash
答案: 【 cash】
4、单选题：
a method of payment that the cardholder can borrow money for payment as a cash advance.
选项：
A: debit card
B: credit card
C: room card
D: cash
答案: 【 credit card】
5、单选题：
also known as Amex, is an
American multinational financial services corporation
选项：
A: American Express
B: Visa
C: ATM
D: cashier
答案: 【 American Express】
6、单选题：
an American multinational
financial services corporation which facilitates electronic funds transfers
throughout the world.
选项：
A: deposit
B: cashier
C: credit card
D: Visa
答案: 【 Visa】
7、单选题：
money placed as a credit and it may be taken back.
选项：
A: POS machine
B: Visa
C: deposit
D: cash
答案: 【 deposit】
8、单选题：
It is a place or a center
that you can exchange the currencies between different countries.
选项：
A: ATM
B: deposit
C: Foreign Currency Exchange
D: cashier
答案: 【 Foreign Currency Exchange】
9、判断题：
ATM (自动取款机) means Automatic Teller Machine
选项：
A: 正确
B: 错误
答案: 【 正确】
10、判断题：
POS means point of sale
选项：
A: 正确
B: 错误
答案: 【 正确】
11、判断题：
Debit card is a plastic payment card that provides the cardholder electronic access to their bank account(s) at a financial institution.
选项：
A: 正确
B: 错误
答案: 【 正确】
12、判断题：
Nowadays, more and more people are willing to pay in cash in China.
选项：
A: 正确
B: 错误
答案: 【 错误】
13、判断题：
When check out, we can ask for invoice.
选项：
A: 正确
B: 错误
答案: 【 正确】
14、判断题：
Debit card is a method of payment that the cardholder can borrow money for payment as a cash advance.
选项：
A: 正确
B: 错误
答案: 【 错误】
15、判断题：
The advantage of cash payment is that it is quite safe.
选项：
A: 正确
B: 错误
答案: 【 错误】
16、判断题：
Nowadays, one can pay fees through Alipay, WeChat or credit cards when check ou.
选项：
A: 正确
B: 错误
答案: 【 正确】
17、填空题：
一共是2158人民币，包括10%的服务费。It’s RMB 2158, including the 10% .
答案: 【 service charge】
18、填空题：
这是您的账单：588元一晚、两个晚上，今早的早餐以及两份报纸。Here is your : two nights at RMB 588 each, breakfast this morning, and two newspaper.
答案: 【 bill】
19、填空题：
您是在8月6日晚上入住的，是吗？You on the evening of August 6th, is that right?
答案: 【 checked in】
20、填空题：
请收好您的信用卡和发票.Please take your credit card and keep the .
答案: 【 invoice】
21、填空题：
希望您在这里过得愉快。 I hope you a nice stay here.
答案: 【 had】
22、填空题：
请问您是那种信用卡？What credit card do you have?
答案: 【 kind of】
23、填空题：
先生，请问您如何结账？现金、支票还是信用卡？How do you want to pay, sir? In , with checks or by credit card?
答案: 【 cash】
24、填空题：
一共是2158人民币，包括10%的服务费。It’s RMB 2158, including the 10% .
答案: 【 service charge】
25、填空题：
请您再浏览一下账单，看看有没有什么问题呢？Would you please go over the bill again and see if anything wrong?
答案: 【 there is】
26、填空题：
您使用您登记入住的那张信用卡吗？Would you like to use the same you gave us when you check in?
答案: 【 credit card】
At the Information Desk (单元测试)
1、单选题：
an office in the hotel where people can go to retrieve lost articles
that may have been found by others
选项：
A: arts and crafts store
B: Lost and Found
C: jewelry store
D: Beijing Opera
答案: 【 Lost and Found】
2、单选题：
the center of the city
选项：
A: downtown
B: Chinese massage
C: theater center
D: parcel
答案: 【 downtown】
3、单选题：
a street where traditional restaurants or food
stands serving local food or local cuisine.
选项：
A: acrobatics
B: theater center
C: Chinese massage
D: snack street
答案: 【 snack street】
4、单选题：
a store selling the decorative
things made by hand or by simple tools. Also called handicraft to handmade.
选项：
A: arts and crafts store
B: Chinese traditional medicine store
C: Beijing Opera
D: downtown
答案: 【 arts and crafts store】
5、单选题：
Massage involves working and acting on the body
with pressure. It can be applied with the hands, fingers, elbows, knees, feet
and so on which can make you feel
relaxed.
选项：
A: jewelry store
B: theater center
C: Chinese massage
D: parcel
答案: 【 Chinese massage】
6、单选题：
a store selling the medicine including various
forms of Chinese herbs.
选项：
A: Chinese massage
B: Beijing Opera
C: Chinese traditional medicine store
D: museum
答案: 【 Chinese traditional medicine store】
7、单选题：
a retail store that specializes
in selling jewelry and watches.
选项：
A: jewelry store
B: museum
C: Beijing Opera
D: parcel
答案: 【 jewelry store】
8、单选题：
a performance of balance and motor coordination. It can be found in many
of the performing arts, and martial arts.
选项：
A: museum
B: acrobatics
C: Beijing Opera
D: downtown
答案: 【 acrobatics】
9、单选题：
a place that cares for a collection of artifacts
and other objects of artistic, cultural, historical, or scientific importance
and exhibits to the public.
选项：
A: downtown
B: parcel
C: Lost and Found
D: museum
答案: 【 museum】
10、单选题：
a place where presents plays or performance on the
stag to the audience.
选项：
A: museum
B: Chinese massage
C: theater center
D: snack street
答案: 【 theater center】
11、单选题：
a form of
traditional Chinese theatre which combines music, vocal performance, mime,
dance, and acrobatics.
选项：
A: museum
B: Beijing Opera
C: downtown
D: parcel
答案: 【 Beijing Opera 】
12、单选题：
a package sent through the mail or
package delivery
选项：
A: parcel
B: jewelry
C: downtown
D: snack street
答案: 【 parcel】
13、填空题：
很遗憾听到这件事。您还记得最后一次见到钱包是什么时候吗？
答案: 【 I’m really sorry to hear that. Do you remember the last time you had your wallet?】
14、填空题：
请问您可以描述一下您的表吗？
答案: 【 Could you give me some information about your watch?】
15、填空题：
您的行李是什么牌子的、什么颜色的？
答案: 【 What’s the make of your luggage and what color is it?】
16、填空题：
我们会尽快帮您寻找。
答案: 【 We will help you find it immediately.】
17、填空题：
我建议您打出租车。
答案: 【 I suggest you take a taxi.】
18、填空题：
您可以乘坐550公交车在中心站 (Center Station)下车，然后往前走大概5分钟,你就能看到超市了。
答案: 【 You can take bus No. 550 and get down at Center Station. Then, walk ahead about 5 minutes, and you will find the supermarket.】
19、填空题：
请问您要给他留言吗？
答案: 【 Would you like to leave a message for him?】
20、填空题：
她一回来我们就告诉他。
答案: 【 We’ll tell her as soon as she comes back.】
Bellman Service (单元测试)
1、单选题：
It means containers which hold a
traveller's articles during transit.
选项：
A: luggage/baggage
B: luggage cart
C: car
D: van
答案: 【 luggage/baggage】
2、单选题：
It is often a flat, rectangular-shaped bag with
rounded/square corners, either metal, hard plastic or made of cloth. It has a
carrying handle on one side.
选项：
A: luggage cart
B: suitcase
C: luggage van
D: bag
答案: 【 suitcase】
3、单选题：
also called bookbag, knapsack, packsack, pack, or
bergen — is, in its simplest form, a cloth sack carried on one's back and
secured with two straps that go over the shoulders.
选项：
A: backpack
B: luggage van
C: suitcase
D: truck
答案: 【 backpack】
4、单选题：
It’s a narrow hard-sided box-shaped bag or case
used mainly for carrying papers and other documents and equipped with a handle.
选项：
A: bag
B: van
C: briefcase
D: luggage cart
答案: 【 briefcase】
5、单选题：
It’s usually
made of cloth,
having an oblong shape, and used chiefly to hold clothes.
选项：
A: luggage tag
B: travel bag
C: car
D: cart
答案: 【 travel bag】
6、单选题：
A small vehicle pushed by
bellmen to carry individual luggage of guests.
选项：
A: luggage cart
B: bag
C: luggage van
D: luggage tag
答案: 【 luggage cart】
7、单选题：
It is also known as
baggage tags, baggage checks or luggage tickets, have traditionally been used
by bus, train and airline companies to route passenger luggage that is checked
on to the final destination.
选项：
A: baggage
B: luggage cart
C: bellman
D: luggage tag
答案: 【 luggage tag】
8、单选题：
the man usually helps
guests with their luggage while checking in or out.
选项：
A: luggage tag
B: bellman
C: briefcase
D: suitcase
答案: 【 bellman】
9、单选题：
a storage compartment of a motorcycle to store
the things.
选项：
A: luggage van
B: trunk
C: luggage
D: bellman
答案: 【 trunk】
10、单选题：
It also known as a car lot (British English: car
park), is a cleared area
that is intended for parking vehicles.
选项：
A: bellman
B: luggage van
C: parking lot
D: trunk
答案: 【 parking lot】
11、单选题：
It's a type of vertical transport equipment that moves people or goods between
floors (levels, decks) of a building.
选项：
A: elevator
B: bellman
C: luggage tag
D: travel bag
答案: 【 elevator】
12、单选题：
It's a rack or carrier used for guests to put their luggage in the room.
选项：
A: parking place
B: bellman
C: luggage rack
D: backpack
答案: 【 luggage rack】
13、填空题：
我来帮您拿行李，好吗？
答案: 【 May I help you with your luggage?】
14、填空题：
先生，请问您一共有几件行李？
答案: 【 How many pieces of luggage do you have, sir?】
15、填空题：
请您稍等，我去拿下行李车。
答案: 【 Just a moment, please. Let me get the luggage cart for you.】
16、填空题：
我会带您去前台。
答案: 【 I’ll show you to the front desk.】
17、填空题：
您的房间在13层。
答案: 【 Your room is on the 13th floor.】
18、填空题：
我可以把您的行李放在这个架子上吗？
答案: 【 May I put your suitcase on this rack?】
19、填空题：
这是我们酒店的服务指南。
答案: 【 Here is the directory of services in our hotel.】
20、填空题：
酒店一楼有游泳池、美容院和咖啡吧。
答案: 【 There is a swimming pool, a beauty salon and a coffee bar on the first floor.】
Check-in （单元测试）
1、单选题：
The public entrance area of the hotel, which
usually contains sitting, writing and reading areas, as well as access to other
parts of the hotel.
选项：
A: lobby
B: receptionist
C: passport
D: brochure
答案: 【 lobby】
2、单选题：
an informative paper document (often also used for
hotel advertising), that can be folded into a flyer, pamphlet or leaflet.
Brochures are advertising pieces mainly used to introduce the products or
services of the hotel to their guests.
选项：
A: lobby
B: visa
C: brochure
D: reception desk
答案: 【 brochure】
3、单选题：
The part of the front desk that is used to sign in
or register the guests of the hotel.
选项：
A: lobby
B: reception desk
C: bellman
D: passport
答案: 【 reception desk】
4、单选题：
a
clerk who works at Front Desk in a hotel to receive or greet any visitors,
guests and answer telephone calls.
选项：
A: receptionist
B: bellman
C: passport
D: brochure
答案: 【 receptionist 】
5、单选题：
A form created for filling by guests online or at
the front desk with their personal information such as name, birthday,
occupation, phone number, home address, etc.
选项：
A: registration form
B: bellhop
C: passport
D: ID card
答案: 【 registration form】
6、单选题：
A passport is a travel document, usually issued by
a country's government for the purpose of international travel. It contains the
holder's name, place and date of birth, photograph, signature, and other
identifying information.
选项：
A: ID card
B: visa
C: receptionist
D: passport
答案: 【 passport】
7、单选题：
It is usually called an identity card (IC or
ID card). It issued in the form of a small, mostly standard-sized card, which
usually includes full name, a portrait photo, age, birth date, address, an
identification number, etc.
选项：
A: passport
B: ID card
C: visa
D: registration form
答案: 【 ID card】
8、单选题：
A waiting
list is a list of names waiting for check-in.
选项：
A: passport
B: brochure
C: waiting list
D: ID card
答案: 【 waiting list 】
9、单选题：
It is a handwritten of guest's name as a proof of identity.
选项：
A: signature
B: room card
C: ID card
D: room card
答案: 【 signature】
10、单选题：
A receipt is a written acknowledgment from
hotel that payment has been received.
选项：
A: waiting list
B: receipt
C: passport
D: coupon
答案: 【 receipt】
11、单选题：
also called “keycards”, which is
frequently used in hotels as an alternative to mechanical keys.
选项：
A: receipt
B: room card
C: name tag
D: brochure
答案: 【 room card】
12、单选题：
is a ticket to have
breakfast in hotel, purchased by guests when check in.
选项：
A: visa
B: breakfast coupon
C: passport
D: reception desk
答案: 【 breakfast coupon】
13、填空题：
请您拼写一下名字好吗？
答案: 【 Could you spell your name, please?】
14、填空题：
请问我可以看下您的护照吗？
答案: 【 May I see your passport, please?】
15、填空题：
这是您的房卡。您的房间号是1386。
答案: 【 Here is your room card. Your room number is 1386.】
16、填空题：
您可以填写一下入住登记表吗？
答案: 【