MOOC 管理英语(广东外语外贸大学)1001784002 最新慕课完整章节测试答案
Unit 1 Marketing Mix
文章目录
- Unit 1 Marketing Mix
- Unit 10 Branding
- Unit 11 Market Segmentation
- Unit 12 Customer Needs and Behaviour
- Unit 13 Customer Loyalty
- Unit 14 Customer Relationship Management
- Unit 2 SWOT Analysis
- Unit 3 Marketing Strategy
- Unit 4 Marketing Ethics
- Unit 5 The Marketing Environment
- Unit 6 Legal Aspects of Marketing
- Unit 7 Marketing Research
- Unit 8 New Product Development
- Unit 9 Product Life Cycle
Exam_ Unit 1
1、单选题:
Promotion is basically a kind of _______.
选项:
A: advertising
B: discussion
C: communication
D: brainwashing
答案: 【 communication】
2、多选题:
What elements should be taken into consideration when it comes to making product decisions?
选项:
A: Product design
B: Branding
C: Product life cycle issues
D: Product quality
答案: 【 Product design;
Branding;
Product life cycle issues;
Product quality】
3、多选题:
In order to improve product accessibility, the following tactics can be considered:
选项:
A: selective distribution
B: intensive distribution
C: franchising
D: exclusive distribution
答案: 【 selective distribution;
intensive distribution;
franchising;
exclusive distribution】
4、多选题:
When a business plans to send messages via socializing apps to make a buzz, it needs to consider:
选项:
A: message strategy
B: channel strategy
C: message frequency
D: price
答案: 【 message strategy;
channel strategy;
message frequency】
5、多选题:
Promotional mix includes activities like:
选项:
A: advertising
B: public relations
C: personal selling
D: sales promotion
答案: 【 advertising;
public relations;
personal selling;
sales promotion 】
6、判断题:
McCarthy's theory is the only one adopted in describing marketing mix.
选项:
A: 正确
B: 错误
答案: 【 错误】
7、判断题:
Traditionally a product is described as a tangible item that can satisfy a customer's specific need.
选项:
A: 正确
B: 错误
答案: 【 正确】
8、判断题:
A product is a need for a problem.
选项:
A: 正确
B: 错误
答案: 【 错误】
9、判断题:
Market coverage is related to the convenience of buying.
选项:
A: 正确
B: 错误
答案: 【 正确】
10、判断题:
A product is a solution to a problem.
选项:
A: 正确
B: 错误
答案: 【 正确】
Unit 10 Branding
Exam_ Unit 10
1、单选题:
In the past, the brand was hence regarded as a way to identify the elements that __________ the goods and or service from the competition.
选项:
A: coined
B: differentiated
C: diffused
D: joined
答案: 【 differentiated】
2、多选题:
Branding aims to establish a _________ and __________presence in the market that attracts and retains loyal customers.
选项:
A: significant
B: insignificant
C: differentiated
D: similar
答案: 【 significant;
differentiated】
3、多选题:
The objectives that a good brand will achieve include:
选项:
A: to deliver the message clearly
B: to confirm your credibility
C: to emotionally connect your target prospects with your product and or service
D: to motivate the buyer to buy and to create user loyalty
答案: 【 to deliver the message clearly;
to confirm your credibility;
to emotionally connect your target prospects with your product and or service;
to motivate the buyer to buy and to create user loyalty】
4、判断题:
Branding is only about getting your target market to select you over competition.
选项:
A: 正确
B: 错误
答案: 【 错误】
5、判断题:
Branding is about getting your prospects to see you as the sole and only provider of a solution to their problem or need.
选项:
A: 正确
B: 错误
答案: 【 正确】
6、判断题:
A strong brand is priceless as the battle for customers intensifies day by day.
选项:
A: 正确
B: 错误
答案: 【 正确】
7、判断题:
One's brand is the source of a promise to its customers.
选项:
A: 正确
B: 错误
答案: 【 正确】
8、判断题:
Brand not only creates loyal customers but also creates loyal employees.
选项:
A: 正确
B: 错误
答案: 【 正确】
9、判断题:
One’s brand should relate to the target audience.
选项:
A: 正确
B: 错误
答案: 【 正确】
10、判断题:
Branding requires the company to identify elements that make the brand unique and differentiate it from other competitors.
选项:
A: 正确
B: 错误
答案: 【 正确】
Unit 11 Market Segmentation
Exam_ Unit 11
1、判断题:
A segment of something is one part of it considered separately from the rest.
选项:
A: 正确
B: 错误
答案: 【 正确】
2、判断题:
If a company segments a market, it divides it into separate parts, usually in order to more precisely identify the target consumers and improve marketing opportunities.
选项:
A: 正确
B: 错误
答案: 【 正确】
3、判断题:
There is not a single company that is capable enough to develop a product that can satisfy all the consumers in this world.
选项:
A: 正确
B: 错误
答案: 【 正确】
4、判断题:
Consumers can also be grouped according to their psychographic features like lifestyles, personalities, values and attitudes to life.
选项:
A: 正确
B: 错误
答案: 【 正确】
5、判断题:
ACORN, which is short for A Classification Of Residential Neighbourhoods, uses residential areas and related property prices to classify people.
选项:
A: 正确
B: 错误
答案: 【 正确】
6、判断题:
ABC socio-economic categories uses people’s income levels, professions and social status to group them.
选项:
A: 正确
B: 错误
答案: 【 正确】
7、判断题:
Marketers also use the data to build up a Customer Profile: the image of a typical consumer.
选项:
A: 正确
B: 错误
答案: 【 正确】
8、判断题:
Market segmentation is one very primary and essential step in market analysis.
选项:
A: 正确
B: 错误
答案: 【 正确】
9、判断题:
Those consumers with similar needs, behaviours and preferences can be grouped together to from different smaller segments.
选项:
A: 正确
B: 错误
答案: 【 正确】
10、判断题:
Different companies may adopt exactly the same approaches to market segmentation.
选项:
A: 正确
B: 错误
答案: 【 错误】
Unit 12 Customer Needs and Behaviour
Exam_ Unit 12
1、多选题:
Deficiency needs include:
选项:
A: Esteem needs
B: Friendship and love
C: Security needs
D: Physiological needs
答案: 【 Esteem needs;
Friendship and love;
Security needs;
Physiological needs】
2、多选题:
Safety needs include:
选项:
A: Physical safety
B: Financial security
C: Savings account
D: Disability accommodations
答案: 【 Physical safety;
Financial security;
Savings account;
Disability accommodations】
3、判断题:
The ultimate purpose of developing new products is to satisfy customer needs.
选项:
A: 正确
B: 错误
答案: 【 正确】
4、判断题:
The need for self-actualization is placed at the bottom of Maslow’s Hierarchy of Needs.
选项:
A: 正确
B: 错误
答案: 【 错误】
5、判断题:
If these ‘deficiency needs’ are not met, the individual will feel anxious and tense.
选项:
A: 正确
B: 错误
答案: 【 正确】
6、判断题:
Needs of different levels should be met one by one, level by level.
选项:
A: 正确
B: 错误
答案: 【 错误】
7、判断题:
Humans need to feel a sense of belonging and acceptance among their social groups, regardless whether these groups are large or small.
选项:
A: 正确
B: 错误
答案: 【 正确】
8、判断题:
Belonging needs may overcome the physiological and security needs, depending on the strength of the peer pressure.
选项:
A: 正确
B: 错误
答案: 【 正确】
9、判断题:
People often engage in a profession or hobby to gain recognition and respect.
选项:
A: 正确
B: 错误
答案: 【