2024知到答案 实用酒店英语（山东联盟） 完整智慧树网课章节测试答案
第一章 单元测试
1、单选题：
Here is the key（ ）Room 908 and your room cards. Please take care of them.
选项：
A:for
B:of
C:to
D:in
答案: 【to】
2、单选题：
A British suite（ ）May 26th to May 29th.Am I correct, Mr. Bellow?
选项：
A:on
B:to
C:from
D:with
答案: 【from】
3、单选题：
The（ ）room is a room with one large bed for two persons.
选项：
A:twin
B:suite
C:double
D:single
答案: 【double】
4、单选题：
Would you please replace the departure date（ ）the 28th, sir?
选项：
A:for
B:to
C:with
D:of
答案: 【with】
5、单选题：
Mr. Bellow, I am the bellman. Let me（ ）the baggage for you.
选项：
A:take
B:take away
C:carry
D:bring
答案: 【carry】
6、单选题：
Please take this elevator to the ninth floor. The（ ）will meet you there.
选项：
A:waiter
B:houseman
C:chamber maid
D:floor attendant
答案: 【floor attendant】
7、单选题：
May I（ ）your name, sir?
选项：
A:have
B:get
C:take
D:had
答案: 【have】
8、单选题：
（ ）the second turning on the left and then ask again.
选项：
A:Leave
B:Walk
C:Take
D:Step
答案: 【Take】
9、单选题：
Please hold（ ）and I’ll have a check.
选项：
A:with
B:on
C:up
D:in
答案: 【on】
10、单选题：
Sorry to have kept you（ ）, but Mr. Drake is not in right now.
选项：
A:wait
B:to wait
C:waited
D:waiting
答案: 【waiting】
11、判断题：
We need not to reserve a room in advance when we have a trip in the busy seasons.
选项：
A:对
B:错
答案: 【错】
12、判断题：
The Front Office staff should have a neat and smart appearance.
选项：
A:错
B:对
答案: 【对】
13、判断题：
A no-show guest is a guest who made a reservation but didn′t come to our hotel.
选项：
A:错
B:对
答案: 【对】
14、判断题：
We usually greet the guests before doing service for them.
选项：
A:错
B:对
答案: 【对】
15、判断题：
A knowledge of languages is not necessary to the Front Office staff.
选项：
A:错
B:对
答案: 【对】
16、判断题：
A collect call should be paid by one who makes the call.
选项：
A:错
B:对
答案: 【错】
17、判断题：
The guest’s extension number is confidential in hotel.
选项：
A:错
B:对
答案: 【对】
18、判断题：
It will not leave a good impression if the operator is not well trained and polite.
选项：
A:对
B:错
答案: 【对】
19、判断题：
The Front Office is not only the hotel's shop window, but also its nerve center.
选项：
A:错
B:对
答案: 【对】
20、判断题：
The guests can not use the American Express Card in China's hotels.
选项：
A:对
B:错
答案: 【错】
第二章 单元测试
1、单选题：
The floor attendant steps forward（ ）the guests.
选项：
A:welcome
B:to welcome
C:to welcoming
D:welcoming
答案: 【to welcome】
2、单选题：
Mr. Bellow, how do you（ ）this room?
选项：
A:like
B:think of
C:think
D:like of
答案: 【like】
3、单选题：
We would like to（ ）a nap after lunch.
选项：
A:have
B:wake
C:make
D:take
答案: 【take】
4、单选题：
We always try to have rooms made up early（ ）request.
选项：
A:about
B:in
C:on
D:with
答案: 【on】
5、单选题：
Pardon, madam. I’m afraid I didn't（ ）you.
选项：
A:listen
B:follow
C:catch
D:know
答案: 【follow】
6、单选题：
（ ）such a case, the hotel should certainly pay for it.
选项：
A:About
B:On
C:At
D:In
答案: 【In】
7、单选题：
We（ ）50% more for express service, but it only takes 3 hours.
选项：
A:pay
B:charge
C:have
D:cost
答案: 【charge】
8、单选题：
It is very（ ）of you to wake me up on time.
选项：
A:consider
B:considerate
C:considerable
D:considerating
答案: 【considerate】
9、单选题：
The room（ ）is the same as that of Room 908.
选项：
A:charge
B:rate
C:price
D:ratio
答案: 【rate】
10、单选题：
This room is very quiet. I hope I will have a（ ）sleep this evening.
选项：
A:noisy
B:noise
C:voice
D:sound
答案: 【sound】
11、判断题：
Hotel guests can keep his visitors overnight if there is a vacant bed in his room.
选项：
A:错
B:对
答案: 【错】
12、判断题：
The normal voltage inChinais 220V.
选项：
A:对
B:错
答案: 【对】
13、判断题：
The room attendant should change linens when making up the room for the guests.
选项：
A:错
B:对
答案: 【对】
14、判断题：
The room attendant should replace the toilet needs when cleaning the guest room.
选项：
A:错
B:对
答案: 【对】
15、判断题：
A check-out room is where the guests are checked.
选项：
A:对
B:错
答案: 【错】
16、判断题：
Express laundry service charges more.
选项：
A:对
B:错
答案: 【对】
17、判断题：
The hotel is not responsible for any damage in laundry.
选项：
A:错
B:对
答案: 【错】
18、判断题：
Looking after the baby for the guest is part of housekeeping work.
选项：
A:错
B:对
答案: 【对】
19、判断题：
It is important that complaints should be followed up.
选项：
A:对
B:错
答案: 【对】
20、判断题：
The room attendant of the hotel should know how to vacuum the carpet.
选项：
A:对
B:错
答案: 【对】