MOOC 会计师与企业（ACCA F1）(西安交通大学)1205892829 最新慕课完整章节测试答案
Ch 11 Leading and managing people
文章目录
- Ch 11 Leading and managing people
- Ch 13 Diversity and equal opportunities
- Ch 14 Individuals, groups and teams
- Ch 15 Motivating individuals and groups
- Ch 18 Personal effectiveness and communication
- Ch1 Business organisations and their stakeholders
- Ch10 Identifying and preventing fraud
- Ch2 The business environment
- Ch3 The macro-economic environment
- Ch4 Micro-economic factors
- Ch5 Business organisation, structure and strategy
- Ch6 Organisational culture and committees
- Ch9 Control, security and audit
小测验 Ch 11
1、单选题：
Leaders may be distinguished from managers by the fact that they do not depend on............................................. in the organisation.Which of the following types of power correctly completes this statement?
选项：
A: Expert power
B: Position power
C: Physical power
D: Physical power
答案: 【 Position power】
2、单选题：
Which of the following writers is NOT a member of the school of management thought to which the others belong?
选项：
A: FW Taylor
B: Elton Mayo
C: Abraham Maslow
D: Frederick Herzberg
答案: 【 FW Taylor】
3、单选题：
Monica is a manager in the finance department of P Co and she has several staff working for her. She has become quite friendly with most of her staff and they like her and appreciate that she does everything she can to attend to their needs. Which type of managerial style does Monica have?
选项：
A: Impoverished
B: Task management
C: Country club
D: Dampened pendulum
答案: 【 Country club】
4、单选题：
According to Fielder, which of the following are true of psychologically distant managers?1 They judge their staff on the basis of performance2 They are primarily task-oriented3 They prefer forma, consultation methods rather than seeking staff opinions4 They are closer to their staff
选项：
A: 1 and 2
B: 2 and 3
C: 1, 2 and 3
D: 1, 2, 3 and 4
答案: 【 1, 2 and 3】
5、单选题：
Which of the following is NOT a technique of scientific management or Taylorism?
选项：
A: Micro-design of jobs
B: Work study techniques to establish efficient methods
C: Multi-skilled teamworking
D: Financial incentives
答案: 【 Multi-skilled teamworking】
6、单选题：
What is the key contribution of the human relations approach to management?
选项：
A: Awareness of the importance of group dynamics and worker attitudes as an influence on productivity
B: Concern for productivity and efficiency
C: Awareness of the many different variables that influence and constrain a manager's behaviour
D: Proof of a clear link between job satisfaction, worker motivation and business success
答案: 【 Awareness of the importance of group dynamics and worker attitudes as an influence on productivity】
7、单选题：
Which of the following leadership styles gives the most discretion or decision-making power to subordinates?
选项：
A: Autocratic
B: Consultative
C: Democratic
D: Persuasive
答案: 【 Democratic】
8、单选题：
Of Mintzberg's nine managerial roles, which is being exercised by a manager who gathers information from contacts within and outside the organisation?
选项：
A: Leader
B: Monitor
C: Spokesperson
D: Disseminator
答案: 【 Monitor】
9、单选题：
Which of the following terms is used to describe the 'right' to perform an action in an organisation?
选项：
A: Responsibility
B: Authority
C: Influence
D: Power
答案: 【 Authority】
10、单选题：
Which of the following is an 'interpersonal' role of management, in Mintzberg's classification of nine managerial roles?
选项：
A: Spokesperson
B: Figurehead
C: Negotiator
D: Resource allocator
答案: 【 Figurehead】
Ch 13 Diversity and equal opportunities
小测验 Ch 13
1、单选题：
Sound business arguments can be made for having an equal opportunities policy. Which of the following reasons apply?1 To show common decency and fairness in line with business ethics2 To widen the recruitment pool3 To attract and retain the best people for the job4 To improve the organisation's image as a good employer
选项：
A: 1, 2 and 3
B: 2 and 3
C: 1 and 3
D: 1,2, 3 and 4
答案: 【 1,2, 3 and 4】
2、单选题：
Which of the following correctly describes the purpose of current Equal Pay regulations?
选项：
A: To ensure that there is no element of sexual or racial discrimination in determining pay rates
B: To provide that job evaluation must be used in determining pay rates
C: To provide that women have the right to equal pay to work of equal value to that of men
D: To ensure that women have the right to equal pay to men in the same job
答案: 【 To provide that women have the right to equal pay to work of equal value to that of men】
3、单选题：
Which of the following statements are true?1 Taking active steps to encourage people from disadvantaged groups to apply for jobs and training is classed as positive discrimination.2 Diversity in the workplace means implementing an equal opportunities policy.
选项：
A: They are both true.
B: 1 is true and 2 is false.
C: 1 is false and 2 is true.
D: They are both false.
答案: 【 They are both false.】
4、单选题：
Which of the following is a potential business benefit of a corporate diversity policy?
选项：
A: Compliance with equal opportunities legislation
B: Respect for individuals
C: Better understanding of target market segments
D: Efficiency in managing human resources
答案: 【 Better understanding of target market segments】
5、单选题：
Which of the following statements about disability discrimination law is NOT true?
选项：
A: The requirements only effect employers of more than 20 employees
B: Employers must adjust working arrangements or the physical features of premises to remove any disadvantage to disabled people
C: For an individual to be defined as a disabled person, the physical or mental impairment must have an adverse effect of more than 12 months' duration
D: Public bodies have additional duties to protect and promote equality for disabled people
答案: 【 Employers must adjust working arrangements or the physical features of premises to remove any disadvantage to disabled people】
6、单选题：
A job interviewer asks a woman about her plans to have a family. She eventually does not get the job, because she lacks qualifications which are listed as essential in the person specification. However, she later finds out that men who attended interviews were not asked questions about their plans to have a family.Which of the following statements correctly describes the situation?
选项：
A: The woman would have a successful claim of direct sexual discrimination
B: The woman would have a successful claim of indirect sexual discrimination
C: The organisation has laid itself open to a claim of indirect sexual discrimination, but such a claim would not be successful
D: The organisation has not laid itself open to any claim of discrimination
答案: 【 The organisation has laid itself open to a claim of indirect sexual discrimination, but such a claim would not be successful】
7、单选题：
The concept of............................................. is based on the belief that the dimensions of individual difference on which organisations currently focus are crude and performance-irrelevant, and that an organisation should reflect the range of differences within its customer and labour markets.Which words correctly complete this sentence?
选项：
A: Equal opportunity
B: Cultural divergence
C: Managing diversity
D: Cultural divergence
答案: 【 Managing diversity】
Ch 14 Individuals, groups and teams
小测验 Ch 14
1、单选题：
Which of the following is most clearly a sign of an ineffective group?
选项：
A: There is disagreement and criticism within the group
B: There is competition with other groups
C: Members passively accept work decisions
D: Individuals achieve their own targets
答案: 【 Members passively accept work decisions】
2、单选题：
........are mental states (made up of thoughts, feelings and intentions) which influence an individual's response to all objects and situations with which they are related.Which word correctly completes this definition?
选项：
A: Personality traits
B: Perceptions
C: Attitudes
D: Emotional intelligences
答案: 【 Attitudes】
3、单选题：
For which of the following applications is teamworking NOT best suited?
选项：
A: Ideas generation for innovation
B: Co-ordination of different functions
C: Crisis decision-making
D: Co-ordination of geographically dispersed workers
答案: 【 Crisis decision-making】
4、单选题：
If a team is bogged down in argument, and discussion is turning hostile, which of the following types of contribution would the team leader seek to discourage?
选项：
A: Bringing-in
B: Blocking
C: Summarising
D: Testing understanding
答案: 【 Blocking】
5、单选题：
Grant is a member of a project team. His colleagues in the team rely on him to read and check complex project documentation. Grant has a keen eye for detail and often identifies minor details in documents that others miss but may be of significance. Despite the diligent approach, Grant always meets his deadlines. However, some of Grant's colleagues feel frustrated when he refuses to involve others. He can hold up progress as he will not agree to the team signing off project documents until all of his concerns are fully discussed.According to Belbin's team roles theory, Grant is an example of which of the following?
选项：
A: Implementer
B: Completer-finisher
C: Monitor-evaluator
D: Shaper
答案: 【 Completer-finisher】
6、单选题：
In Belbin's model of team roles, which of the following is most important for a well-functioning team?
选项：
A: A mix and balance of team roles
B: Nine members, so that all roles are filled
C: A focus on functional/task roles, not process roles
D: As few members as possible
答案: 【 A mix and balance of team roles】
7、单选题：
Which of the following would be an effective technique for encouraging healthy team solidarity?
选项：
A: Discouraging competition with other groups
B: Encouraging competition within the group
C: Encouraging members to express disagreements
D: Discouraging members from expressing disagreements
答案: 【 Encouraging members to express disagreements】
8、单选题：
An organisation has set up a team in which any member of the team can perform the full range of its tasks. The manager is able to share out tasks between members according to who is available to do a given job when it is required.What sort of team organisation does this describe?
选项：
A: Multi-disciplinary team
B: Multi-skilled team
C: Self-managed team
D: Virtual team
答案: 【 Multi-skilled team】
Ch 15 Motivating individuals and groups
小测验 Ch 15
1、单选题：
Which of the following is not a category in Maslow's hierarchy of needs theory?
选项：
A: Physiological needs
B: Freedom of inquiry and expression needs
C: Need for affiliation
D: Safety needs
答案: 【 Need for affiliation】
2、单选题：
Keepham (Hungary) Co offers its employees：(i) Sensible company policies(ii) Good salaries and bonuses(iii) Considerate supervision(iv) Training programmesAccording to Herzberg's two-factor theory, which of these things will satisfy employees in such a way as to motivate them to superior effort in the long-term?
选项：
A: (ii) only
B: (iv) only
C: (ii) and (iv) only
D: ⑴，(ii), (iii) and (iv)
答案: 【 (iv) only】
3、单选题：
Willy Dewitt-Ornott works in Sales. There is always a sales competition at the year end and the winner is likely to be made team leader. Willy's quite certain that he will be able to win and that he will have more responsibility, which he would like. But he would also have to work much longer hours, and he is quite reluctant to do this for family reasons.If an expectancy equation